GRUPO ORIGOMESO

Conditions of Use

Welcome to the origomesogroup.com website. The following are the specific conditions of use of the service of reservation and payment of tours in El Salvador (hereinafter, THE SERVICE) provided by Grupo Origomeso S.A. de C.V. (hereinafter, GRUPO ORIGOMESO) at the URL www.origomesogroup.com.

The use of the SERVICE implies the express acceptance of the general conditions, as well as the specific conditions mentioned above, published on the website. Therefore, it is NECESSARY that the user, before using the SERVICE, carefully reads the CONDITIONS.

The GRUPO ORIGOMESO reserves the right to periodically modify and update THE CONDITIONS, it being understood that the user accepts the modifications introduced if uses the SERVICE.

Reservation and payment of tours in El Salvador

GRUPO ORIGOMESO offers tours to different destinations in the territory of El Salvador, Central America, through its brand ATEKOLI. The users of the website will be able to reserve and pay for the tour by following the next steps:

  1. After verifying the tour information, click on the Book Now button.
  2. A pop-up window will open where you will have to specify the following information:
    • The number of additional people accompanying them. They should leave the field at 0 if they will be the only ones taking the tour, and they will not have any companions.
    • Date and time they will take the tour. The dates and times are subject to the availability of the tour guide and/or the number of spaces per person available.
    • You must enter your personal information: Name, Last name, Email, Phone, Local address (hotel or other), Number of people in your group: adults, children (age required), Do you wish to include lunch, Specific requirements / Special requests (Intolerance, allergies, etc.).
    • You will be shown a summary screen with the service you wish to purchase and the amount to pay, and you can add a discount coupon if you have one.
  3. By clicking on the Checkout button, you will be redirected to the shopping cart with the details of the services to be purchased.
  4. By clicking on the Finalize purchase button you will be shown the Payment screen, where you will be able to enter the data you wish to add for billing purposes.
  5. By clicking on the Checkout button you will be sent to the payment page of our provider Pagadito.com where you can enter your credit or debit card information.
  6. Upon clicking on the Pay button, an order confirmation screen will be shown and you will receive an e-mail with the details of the payment made to GRUPO ORIGOMESO through the Pagadito.com payment platform.

Tour cancellation and refund policy

Cancellation of one-day or half-day tours:

  • If cancellation is made 72 hours prior to tour departure, there will be a 50% refund of the payment made.
  • If the cancellation is made 24 hours before the tour departure, there will be no refund of the payment made.

Cancellation of tours of two days or more:

  • If cancellation is made 8 days prior to tour departure, a full refund of the payment made will be made.
  • If the cancellation is made 3 to 7 days prior to the tour departure, 50% of the payment will be refunded.
  • If the cancellation is made 72 hours before the departure of the tour, there will be no refund of the payment made.

For a full refund in case of cancellation due to a medical condition or force majeure, the documents proving it must be presented.

Online payments

For the payment of tourist services, GRUPO ORIGOMESO makes available to the users the payment with VISA or MASTERCARD credit or debit cards through the payment platform PAGADITO.COM.

Credit/debit card purchases are subject to verification for the verification of the cardholder’s identity. Upon entering the card number, our payment processor will make a first and unique charge to verify and validate your identity, This charge can be reviewed in your online statement as a floating charge or you may receive it through email or text message notification, This will depend on the services granted by the issuing bank of your card, this amount will be released and returned to your account once your card has been verified in our website.

GRUPO ORIGOMESO does not save or store credit or debit card data on its website, this service is performed within the payment platform.

Your purchases on our website do not generate additional charges to those detailed in your order.

Passport, Visa and Immigration Requirements

Passport and visa requirements and other immigration requirements are your responsibility and you must confirm them with the appropriate Embassies and/or Consulates. It is your responsibility to ensure that you and all members of your party are in possession of all necessary travel and health documents and meet any other immigration requirements, prior to travel.

Use of Website Content

Except with the prior express written authorization of ORIGOMESO GROUP, the use of the content of the origomesogroup.com website for the provision of any services, whether analogous or not, is absolutely forbidden.

The personal data provided by the user to the ORIGOMESO GROUP shall be subject to what is established in our data protection policy, which may be consulted in our Privacy Policy.

Participation in studies and reception of commercial mailings

Users agree at the time of registration and as part of their participation in our website, that they will be subject to studies carried out by GRUPO ORIGOMESO for market research purposes. They also agree to be part of our database for the sending of periodical information about our site and commercial mailings related to the services provided by GRUPO ORIGOMESO. The user may unsubscribe at any time by clicking on the button incorporated in this type of communication.

The ORIGOMESO GROUP guarantees that all personal data provided by the user will be treated in accordance with the legislation in force and guarantees full confidentiality, guaranteeing security for the user.

Compliance Agreements

A legal agreement is constituted between any user and origomesogroup.com, it being understood that the client has reviewed, understood and agreed to the terms set forth in the policies of this site.